Frequently Asked Questions

Can my friends and family order prints from you?

Yes. I set up an online gallery, personalised for you with a password, on my website. Your friends and family can order all sorts of photos and products from there. To see a demo of how this works, go to the “Clients” tab and type in the password ‘bill’ and click the 'verify' button.

Can I change my package choice if I want to?

Yes. Once you have paid the initial deposit of £100 you can choose whatever package suits you best up to 30 days before your Wedding Day, at which point I ask you for the balance of the fee.

What ‘style’ of photography can you provide.

You can have anything from modern and contemporary to traditional and formal. You can have black and white images that give that timeless ‘reportage’ feel as well if you wish. All at no additional cost to you.

Can I choose what kind of Album I want?

Yes, and there are several styles to choose from. When the shoot is over, I will construct the initial layout, send to you via computer, and then liaise with you over the final images and layout of your choice. There are also several ‘covers’ to choose from.

Will we get to meet you before the Wedding Day?

Yes definitely. I always meet clients at least once before the wedding day and always recce the venue, often with the client, to ensure all the details and requirements of the day are covered. Nothing is left to chance.

What do you do about food on the day?

I always supply my own light lunch that I grab while you and all your guests enjoy your food. No need to be concerned about me at all in that respect.

What happens if you fall ill on the day?

This has never happened. And I could ask you the same question! The answer is it will go ahead as planned. But just in case, there is a contingency plan detailed out in the ‘terms and conditions’ section found at the bottom of the website to protect your rights and any money transferred.

How soon can I get to see my photo’s after the shoot?

You will get to see the slideshow on your iPad (tablet), and your personal online ordering gallery within 48 hours, and any other products you have ordered, including initial Album layout, should be ready no later than 3 weeks after the shoot.

What kind of camera equipment do you use?

The very best, professional, full frame DSLR kit on the market. I use two of these camera’s throughout the day to ensure the very best images are captured within the different and changing scenarios that occur in weddings. Images are capture in JPEG and RAW format which enables me to enjoy maximum flexibility when adjusting images, if necessary, without damaging or reducing the pixels.

Why shouldn’t I just get my Uncle Bob to do the photo’s?

The simple answer is that they never get the images that I am going to capture for you. Many have tried and all have failed. Good old Uncle Bob probably won’t even know what they ‘key’ shots are. He won’t have professional lenses to cover all situations, he won’t have enough memory cards (you need loads!), he won’t have a spare camera when his fails, he won’t be able to get outstanding results in low light, he simply cannot do it. These volunteers are always well meaning, and usually related, but just let them know you’ve already booked me and paid the deposit should they ask!

What areas do you cover and will you travel?

I am based in Horley, Surrey, and usually cover Surrey, Sussex and London, but I am perfectly happy to travel anywhere, at no additional cost (unless it’s absolutely hours and hours away!).